Privacy Policy

Effective Date: January 1, 2025

Omnippost ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and dashboard (the "Service"). Please read it carefully.

1. Information We Collect

We may collect the following types of information:

• Personal Information: Name, email address, phone number, payment details, bank account information, government‑issued ID type and number, and referral code.
• Usage Data: Pages visited, features used, time spent on the Service, and other diagnostic data.
• Device Information: IP address, browser type, operating system, and device identifiers.

2. How We Use Your Information

We use the collected information for the following purposes:

• To provide, maintain, and improve the Service.
• To process payments and manage credits.
• To communicate with you, including support inquiries and transactional emails.
• To detect, prevent, and address fraud, abuse, or security incidents.
• To comply with legal obligations and enforce our Terms of Service.

3. Data Sharing

We do not sell your personal information. We may share data with:

• Service Providers: Such as Paystack (payment processing), Supabase (database hosting), and Render (backend hosting) solely to deliver the Service.
• Legal Authorities: If required by law or to protect our rights.

4. Data Security

We implement industry‑standard security measures including encryption (TLS), secure authentication (Supabase Auth), and Row‑Level Security on our database. However, no method of transmission over the Internet or electronic storage is 100% secure.

5. Your Rights

You have the right to:

• Access the personal data we hold about you.
• Request correction of inaccurate data.
• Request deletion of your data (subject to legal retention requirements).
• Withdraw consent for processing where applicable.

To exercise these rights, please contact us at support@omnippost.com.

6. Cookies

We use essential cookies for authentication and session management. These cookies are necessary for the Service to function. You can disable cookies in your browser, but some features may not work properly.

7. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you by revising the "Effective Date" at the top of this page and, where appropriate, by email or dashboard notification. Continued use of the Service after changes constitutes acceptance.

8. Contact Us

If you have any questions about this Privacy Policy, please contact us at support@omnippost.com or via WhatsApp at +234 916 495 5650.